Frequently asked questions

Virtual redesign is a more convenient approach to traditional interior design services. You send us dimensions, photos of the space, and any inspiration and/or requests, then we design a digital curation that allows you to visualize what your space could be before buying anything new. Our services provide you with hand-picked furniture and decorations in the form of a shopping list, along with recommendations and advice. We redesign, and you shop!

The E-consultation, 2 mood boards, design creation, and shopping list should take around 1-2 weeks to complete. This time frame may vary depending on theclientss requests, room type, and size.

Yes, you can choose to keep any furniture pieces that you already have to incorporate into the redesign. If the furniture piece is not in our software's furniture catalog, we can substitute it for its closest match to achieve a similar look for the virtual renderings.

You should shop as soon as possible to ensure the items are available in stock. We will do our best to find options that are readily available for you to buy right away, but there is no guarantee that the items will remain in stock.

If an item is out of stock when you are ready to purchase, you can either search for a similar item, find the same item from a different retailer, contact us for help to find a replacement (if it is within the 30-day grace period), or wait until it is back in stock. We cannot promise the items will stay in stock once you are ready to purchase, that is why we encourage our clients to shop as soon as possible. 

We strive to adhere to all of our client's requests to execute completely personalized curations made specifically for them and their space. We allow any changes to be made for up to 30 days after receival of the completed renderings, meaning- we work on the project until you are satisfied. We want you to love your space, that's why we do what we do! Therefore, we do not offer a return, all sales are final. Our goal is to provide you with a visual of your space curated to fit your vision and to allow you to see what it will look like before purchasing any of the design elements. We encourage you to read and understand what comes with the purchase of our services to ensure that what you receive is what you expect.